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RockyG666 63M
1747 posts
11/14/2014 9:15 am

Last Read:
11/14/2014 9:20 am

your call will be ansered in the order it was recieved, LAST

i can NOT deal with auto answering systems anymore. they make you type a bunch of information in via the key pad, and then the person that answers the phone doesn't have any of it and you have to tell them again.

you have to listen to 1/2 hour of audio commercials while you wait, or worse, music that only a deaf person can appreciate. or worse worse, bad music AND bad audio commercials.

WHY do i have to be tortured like this? WHY should i wait on unending hold to talk to a clueless person...

in this particular instance, i did an HOUR on hold last week to WARN them there was a mistake and not to charge me. that didn't matter, they charged me anyway. AND they made me do another HOUR on hold this morning for nothing. they didn't remove the charge.

SO>>>i had to call my bank and wait on hold another HOUR to dispute the charge. now i have to go into my bank in person and file a claim. another one of my favorite things, waiting in line at the bank.

whatever happened to the customer is always right? or even to prompt and good customer service? these companies do NOT care about us anymore.